E-Invoice Error Code - CV317

CV317 State Codes 17 should be used for Consolidated Invoice only - Buyer

Product: ABSS Accounting Connect / ABSS Premier Connect

Module: E-Invoice LHDN Submission

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Symptom

When attempting to send an e-invoice via ABSS Accounting Connect / Premier Connect, the submission is rejected by LHDN with the following error:

Code: CV317

Message: 

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Root Cause

The error occurs when an invoice uses Not Applicable as the state code in buyer’s address field.

Recently, LHDN has tightened the e-Invoice validation rule to capture the correct address of the invoice recipient, so please ensure your customer address is entered correctly.

Resolution (User Action)

Splitting address into respective city, state and country code is already available in ABSS Accounting Connect / ABSS Premier Connect version 2.2.2.

If your current application version is lower than 2.2.2, you are required to install the latest version in order to use the feature.

For more details, please visit: https://absssupport.zendesk.com/hc/en-us/articles/37939563378457-How-to-Obtain-the-Latest-ABSS-Acco…