SST02 Report Discrepancy Caused by Reverse Payment of Overdue Invoice

This article is for:

• ABSS Premier v23.8
• ABSS Accounting v28.8
  

Scenario:
Discrepancy found in SST02 Report, with a negative amount. (Refer to IMG001)

IMG001

This scenario occurs when all below conditions are met:

1. The invoice is overdue with a 12 months outstanding period.
2. A reversed payment is made to the invoice.

Solution:

1. Turn off (uncheck) the option, “Transactions CAN’T be Changed; They Must Be Reversed [System-wide]” in Security Settings. (Refer to IMG002)
   
   IMG002

          2. Instead of reversing a payment, please delete it.

Note:
To avoid the SST02 Report discrepancy issue, it is recommended to close invoice within a 12 months period.