How do I know whether my customers are on Peppol network or not?

Prerequisite: 

• ABSS Accounting v30.2 / Premier v30.2 and above
• Data file has to be activated (click here for how to activate)
• Subscribed to ABSS Premium Cover plan 
• Registered with ABSS Connect 
• Activate the InvoiceNow service in ABSS Connect 

    There are two ways the system can check whether your customer is on Peppol network or not.

     A. Card File Information

1. Go to Card File > Card List.
2. Select your customer name.
3. At the Selling Details tab, enter their UEN number.
4. Click Check.
5. If that UEN number already registered within Peppol network, “UEN or Peppol ID of this contact is found in Peppol Network” message will appear, and the system will auto fill in the Peppol ID field.

   

6. If that UEN Number or Peppol ID is not found, system will prompt message “UEN or Peppol ID of this contact is not found in Peppol Network” like below: 

  B. New Sales Invoice Creation

System will prompt you to choose whether to send the invoice via InvoiceNow or not even if you did not fill in your customer Peppol ID.

Remark: Your data file must login with ABSS Connect and you have key in your customer UEN number at customer’s card file detail. For how to log into ABSS Connect, please refer to this article .

1. Go to Setup > Preferences> Sales, check on the checkbox ‘Encourage my Singaporean customers (who is not Peppol registrant) to register for InvoiceNow’. 

2. When creating a new invoice, the system will automatically check your customer UEN number whether it has been registered inside Peppol or not once you press the Record button.

3. If the system detected the UEN number in the card file is already registered within Peppol network, system will prompt a message for you to choose whether to send the invoice via InvoiceNow or not.

4. The Peppol ID for the above customer card file will be auto fill in after that.