Product: SG Payroll v13 and below
Country: Singapore
Symptom
1) “Submission Error. Please contact ABSS Customer Service.” error message prompted when running AIS submission:
Or
2) “API Encryptor not working” error message prompted when sending Email Pay Slip:
Reason
IRAS have added Corppass Authentication process into existing API services provided by them, with this change, ABSS have also make the necessary updates in our payroll application to incorporate the compliance changes. Beside this, we also enhanced our Email pay slip services.
If you happen to get the above message prompted from payroll application, this means you are still using the older version of payroll system. You can contact our customer support 6505 6582 or our partner to upgrade your software to the latest version: version 14.0
Comments
0 comments
Please sign in to leave a comment.